Service Disclaimer & Liability Policy

At TrueWash, we take every precaution to ensure your property is treated with care and respect. Our technicians are trained, insured, and use professional-grade equipment and cleaning solutions designed for safety and longevity.

 

However, due to the nature of exterior cleaning and preexisting conditions of certain surfaces, unexpected results or issues may occasionally occur — such as minor paint oxidation, loose siding, or water intrusion through pre-damaged seals.

 

While we always do our best to prevent these situations, by using our services you acknowledge that:

 

• TrueWash is not liable for preexisting damage or unforeseen outcomes resulting from normal cleaning procedures.

• You have disclosed any known issues prior to service (e.g., loose trim, paint damage, electrical exposure).

• Our team will always act in good faith to minimize risk and address concerns professionally.

 

Our goal is 100% customer satisfaction — if an issue arises, we’ll work with you to make it right whenever possible.